1. Fix your posture Research from Harvard shows that upright posture immediately signals confidence and competence. People literally perceive you differently within seconds. 2. Develop a resonant voice Studies consistently show deeper, well-modulated voices rank higher in attractiveness ratings for men. This isn't…
A leader’s job often includes changing your people’s attitudes and behavior. Some suggestions to accomplish this: PRINCIPLE 1 Begin with praise and honest appreciation. PRINCIPLE 2 Call attention to people’s mistakes indirectly. PRINCIPLE 3 Talk about your own mistakes before criticizing the other person. PRINCIPLE 4…
PRINCIPLE 1 The only way to get the best of an argument is to avoid it. PRINCIPLE 2 Show respect for the other person's opinions. Never say, "You're wrong." PRINCIPLE 3 If you are wrong, admit it quickly and emphatically. PRINCIPLE 4 Begin in a friendly way. PRINCIPLE 5 Get the other person saying “yes, yes”…