Social Rules for Polite Intellectual Interactions

Another way we try to remove obstacles to learning is by having a small set of social rules. These rules are intended to be lightweight, and to make more explicit certain social norms that are normally implicit. Most of our social rules really boil down to "don't be a jerk" or "don't be annoying." Of course, almost nobody sets out to be a jerk or annoying, so telling people not to be jerks isn't a very productive strategy. That's why our social rules are designed to curtail specific behav...

 Feigned Surprise

he best developers I’ve worked with were willing to admit when they didn’t know something. Of course they could learn quickly. If you meet an arrogant developer who pretends to know everything, be careful. To them, their ego is more important than your software. An insecure person who mixes up their self-worth with their programming ability can be very unpleasant to work with. Sadly, some workplaces and development teams reward bombastic claims made with absolute certainty, even on comple...