The AI Business Model is Wrong

AI decision support is potentially valuable to practitioners. Accountants might value an AI tool’s ability to draft a tax return. Radiologists might value the AI’s guess about whether an X-ray suggests a cancerous mass. But with AIs’ tendency to “hallucinate” and confabulate, there’s an increasing recognition that these AI judgments require a “human in the loop” to carefully review their judgments. In other words, an AI-supported radiologist...