How Online Platforms Can Encourage Good Behavior

The technical architecture of online platforms, on the other hand, should be designed to dampen harassing behavior, while shielding targets from harassing content. It means creating technical friction in orchestrating a sustained campaign on a platform, or engaging in sustained hounding. For example, what if, after your fifth unanswered tweet within the hour to someone who didn’t follow you, a pop-up asked if you really wanted to send that message? It also means building user interfaces th...