Automation Improves Safety
The airports with their self-check-in kiosks and restaurants full of iPads are staffed by thousands of human workers (most using mano machine can do? Or, like operating an elevator and driving a car, is it because at first we don't trust machines to do a job where lives are at risk? Elevators became much safer as soon as the human operators were replaced. The human-hating Skynet from the Terminator movies could hardly do a better job of killing people than we do killing ourselves with cars. Human error is responsible for over 50 percent of plane crashes, although overall air travel is getting safer as it becomes more automated.
In other words, fail-safes are required, but so is courage. When I sat across from Deep Blue twenty years ago I sensed something new. something unsettling. Perhaps you will experience a similar feeling the first time you ride in a driverless car, or the first time your new computer boss issues an order at work. We must face these fears in or¬ der to get the most out of our technology and to get the most out of ourselves.
Notes:
Folksonomies: automation
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Deep Thinking: Where Machine Intelligence Ends and Human Creativity Begins